A selection of website support, maintenance, technical troubleshooting and practical system development work based on my professional experience.
Select a project below to view the work, responsibilities, technologies and practical experience behind it.
I manage and maintain the LAIM Hotels website as part of my IT Support responsibilities. My role involves keeping website information current, supporting website operations and resolving technical issues affecting the site's availability and functionality.
I work across the website's WordPress administration, hosting environment and domain/DNS configuration while supporting day-to-day content and reservation updates.
A practical inventory management application I personally designed and developed for Mr Richard Global Services to support day-to-day inventory and business operations.
The system provides functionality for product management, stock movement, sales, customers, suppliers, reporting, receipts, low-stock monitoring, user management and data backup.
Product records, categories, stock levels and inventory monitoring.
Sales processing, receipts and transaction management.
Reports for sales, products, stock movement, suppliers and customers.
Built-in functionality supporting application data backup and management.
A real website support issue encountered while managing the LAIM Hotels website.
The website became unavailable as a result of a hosting-related issue.
I investigated the website and hosting environment to identify the source of the availability problem.
I worked through the hosting environment and addressed the issue responsible for the website outage.
The website was restored and returned to normal operation.