Practical Work.
Real Support Experience.

A selection of website support, maintenance, technical troubleshooting and practical system development work based on my professional experience.

Explore My Work

Select a project below to view the work, responsibilities, technologies and practical experience behind it.

REAL PROFESSIONAL EXPERIENCE

LAIM Hotels Website

Website Support & Maintenance

I manage and maintain the LAIM Hotels website as part of my IT Support responsibilities. My role involves keeping website information current, supporting website operations and resolving technical issues affecting the site's availability and functionality.

I work across the website's WordPress administration, hosting environment and domain/DNS configuration while supporting day-to-day content and reservation updates.

What I Manage

Hotel Information Room Information Pricing Updates Images & Media Bookings & Reservations WordPress Administration Hosting & cPanel Domain & DNS Website Backups Broken Links & Pages Website Error Resolution General Maintenance
PRACTICAL SYSTEM DEVELOPMENT

Inventory, Sales &
Business Operations System

Developer / IT Systems Support

A practical inventory management application I personally designed and developed for Mr Richard Global Services to support day-to-day inventory and business operations.

The system provides functionality for product management, stock movement, sales, customers, suppliers, reporting, receipts, low-stock monitoring, user management and data backup.

01
Inventory Management

Product records, categories, stock levels and inventory monitoring.

02
Sales & Transactions

Sales processing, receipts and transaction management.

03
Business Reports

Reports for sales, products, stock movement, suppliers and customers.

04
Backup & Data Management

Built-in functionality supporting application data backup and management.

TECHNOLOGY

Built for practical business use.

Electron Node.js Express.js SQLite JavaScript HTML CSS ExcelJS PDFKit
CASE 01

Website Availability Issue

A real website support issue encountered while managing the LAIM Hotels website.

01

Issue

The website became unavailable as a result of a hosting-related issue.

02

Investigation

I investigated the website and hosting environment to identify the source of the availability problem.

03

Resolution

I worked through the hosting environment and addressed the issue responsible for the website outage.

04

Result

The website was restored and returned to normal operation.

04

Technology Areas

WordPress cPanel Web Hosting Domain Management DNS HTML CSS Website Backups Windows Microsoft 365 LAN / TCP-IP IT Troubleshooting CCTV / IP Cameras Smart Home Automation

Let's keep your website and IT systems running.

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